We see digitalisation as a great opportunity, but also as a continuous process that takes place both internally in our teams and on the customer side. We want to do pioneering work in the area of our products, our sales and marketing activities, and the working lives of our employees. Fresh impulses, such as the Metaverse, give us the opportunity to break new ground and explore.
We are an agile industrial company. Modern tools, software, and cloud-based services are the basis for our success, from production to sales to marketing and e-commerce. In process analysis and optimisation, we use data analytics and process mining. Based on the DevOps concept, we develop large parts of our software landscape and digital services, such as our product-related online tools, ourselves. Scrum and kanban are tried and tested methods – in everyday life, but also in the overarching project work of the various specialist and corporate departments. Our iCollaboration is an enterprise platform based on various apps that enables us to share content with all our branches worldwide, provide information, and simplify collaboration with blogs, chat, whiteboards, planners, and much more.
Home office is an integral part of our working environment. Modern software and hardware enable everyone to work easily and professionally from home, and our workforce is networked with Microsoft Teams. We see mobile work as a useful addition to the exchange of ideas on the igus campus, and we have not yet been able to connect our systems for just a joint lunch in our canteen and the kitchens of those working at home. As with many other companies, it was the first phase of the Corona pandemic that prompted us to digitalise and modernise our working environments faster. For our efforts at reaching and supporting our employees and customers during this time, the F.A.Z. Institute recognised us as an “exemplary company in the crisis” in 2021.
The “2022 Digital Champions” study assessed social listening based on the issues of digitalisation, technology, and innovation and had the companies it examined fill out a questionnaire. In the “Technical Component Manufacturers” category, we rank second, with 87.9 out of 100 points.
Working with the F.A.Z. Institute, the IMWF Institute for Management and Economic Research has honoured companies that, during the first hard phase of the Corona pandemic in 2020/2021, “did not forget their social responsibility beyond their core business and [used] their capabilities [...] to make life more bearable during the pandemic.” Social listening and further individual research was used to identify the companies, including igus.
Working with GLOBIS, the Chip.de consumer portal has honoured the companies in Germany that are particularly strong in driving digital innovations forward. Chip.de has focused on patent applications that are relevant to digital technology as an indicator of innovative strength. A website analysis focusing on innovations is also among the considerations. It is all used to arrive at a percentage, and igus is one of the 186 most innovative companies with an innovative strength of 54%.
Our customer-level innovations range from digital tools such as online configurators to new business models such as online platforms to smart plastics – digitally enhanced products equipped with sensors for generating, exchanging, and evaluating data. These products are an important building block for predictive maintenance solutions. We practice "failing fast" during development and use Build-Measure-Learn to continuously improve our results.
In times of pandemic and home office, customer contacts became more impersonal and digital. The IMPS (igus motion plastics show) is our way of presenting our products to the customer in a manner that is as close and genuine as possible.
IMPS is a physical trade show that anyone interested can discover online, on their own or accompanied by an igus expert who is at the stand live.
We consider something a product only if it can be configured online. We are therefore continuously working on our online tools to make motion plastics products customisable for our customers.
Our online tool for the ReBel robot, for example, allows intuitive programming and testing of our Low Cost Automation products. Our services also provide reliable service life calculation data based on our laboratory data and help you find the right solution.
Design double gears with our online configurator quickly and easily. By uploading the CAD data, the order can then be processed with the igus 3D printing service. A lubrication-free, high-performance plastic specifically developed for gears ensures a long service life of the configured special part during operation.
Intelligent energy chains, cables, plain and slewing ring bearings, and linear guides set new standards in maintenance and repair. These smart plastics products recognize your maintenance needs, make forecasts, and thus avoid system or production downtime.
Sensors record component condition and transmit the data. e-chains, for example, can be monitored for push/pull forces during operation and maintained in time to prevent them from failing.
The RBTX platform brings users and suppliers of low-cost robotics components together quickly and easily. Users can find gantries, robot arms, end effectors, camera modules, control systems and much more centrally in one place - and can find individual components or assemble entire robots.
At the same time, providers of robotics components can market their products to a wider audience in a targeted and convenient way on the RBTX marketplace.
Our world of motion plastics is constantly growing. igumania was finally born from the idea of explaining our products and their advantages to customers in a playful way.
The idle game is played entirely in a fictional rover factory. The goal: With the help of motion plastics, production is to be gradually upgraded, the system will be less susceptible to maintenance and downtimes will be reduced.